DUMBO HubDUMBO Hub

Privacy Policy

Last updated: May 2026

1. Who we are

DUMBO Hub ("we", "us", "our") operates the website at dumbo.life. This policy explains what data we collect, why we collect it, and what your rights are.

2. Information we collect

  • Account info (if you sign up): email address, display name, and authentication identifiers from our login provider.
  • Order info (if you buy a tour, membership, or merch): name, email, shipping address, and payment confirmation. Payment card details are handled directly by Stripe — we never see or store your full card number.
  • Content you submit: tips, comments, reviews, and contact form messages.
  • Usage data: pages viewed, referring URL, device type, and approximate location derived from your IP address.

3. How we use it

  • To operate the site, process tour bookings and merch orders.
  • To send transactional email (receipts, booking confirmations).
  • To improve content and detect abuse.
  • To comply with legal obligations.

We do not sell your personal information. We do not share your data with brokers or unrelated third parties.

4. Cookies & analytics

We use first-party cookies to keep you signed in and to remember your cart. We use privacy-respecting analytics to understand which pages are popular. You can disable cookies in your browser; some features (login, cart) will stop working.

5. Advertising

DUMBO Hub may display advertising provided by Google AdSense or similar networks. These services may use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising via Google Ad Settings.

6. Third-party services

We rely on a small set of vendors to run the site:

  • Stripe — payment processing.
  • Supabase — database and authentication.
  • Shopify — merchandise fulfillment.
  • Cloudflare — hosting and DDoS protection.

7. Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email privacy@dumbo.life and we'll respond within 30 days.

8. Children

DUMBO Hub is not directed at children under 13 and we do not knowingly collect personal information from them.

9. Changes

We may update this policy. Material changes will be announced on the homepage at least 14 days before they take effect.

10. Contact

Questions? Email privacy@dumbo.life.